laboursonline – MCQs, Mock Tests | MBA MBA Behavioural and Allied Sciences MCQ Set 8

Which type of conflict occurs when two or more people perceive goals, attitudes, values, and behavior differently?

1. Intrapersonal.
2. Interorganizational.
3. Intragroup.
4. Interpersonal.

✅ Correct Answer: 4

A person's ability to impose an unpleasant action on another refers to which type of power?

1. Decision-making power.
2. Network power.
3. Coercive power.
4. Referent power.

✅ Correct Answer: 3

Which of the following strategic contingencies refers to the extent to which you perform a function that is vital to the organization?

1. Non substitutability.
2. A high degree of centrality.
3. The ability to cope with uncertainty.
4. None of the above.

✅ Correct Answer: 1

Which of the following techniques uses variables such as price and promotional expenditures, which are related to product demand, to predict demand?

1. associative models.
2. exponential smoothing.
3. weighted moving average.
4. simple moving average.

✅ Correct Answer: 1

Forecasts are usually classified by time horizon into three categories

1. short-range, medium-range, and long-range.
2. finance/accounting, marketing, and operations.
3. strategic, tactical, and operational.
4. exponential smoothing, regression, and time series.

✅ Correct Answer: 1

An organization seeking to reduce a projected labor surplus must select from a number of possible options aimed at obtaining that objective. This occurs at what step in the human resource planning process?

1. Goal setting and strategic planning.
2. Program evaluation.
3. Forecasting.
4. Program implementation.

✅ Correct Answer: 1

Forecasts used for new product planning, capital expenditures, facility location or expansion, and R&D typically utilize a

1. short-range time horizon.
2. medium-range time horizon.
3. long-range time horizon.
4. naive method, because there is no data history.

✅ Correct Answer: 3

Which of the following is not a type of qualitative forecasting?

1. executive opinions.
2. sales force composites.
3. consumer surveys.
4. moving average.

✅ Correct Answer: 4

What is a phased-retirement program?

1. Laying off older employees in small batches.
2. Giving lucrative incentives to a large number of older employees so that they voluntarily retire.
3. Reducing the number of hours the older employees work.
4. Giving older employees a certain time limit to voluntarily retire.

✅ Correct Answer: 3

The first step in the human resource planning process is:

1. forecasting.
2. goal setting. .
3. program implementation.
4. program evaluation.

✅ Correct Answer: 1

Forecasts _______

1. become more accurate with longer time horizons.
2. are rarely perfect.
3. are more accurate for individual items than for groups of items.
4. all of the above.

✅ Correct Answer: 2

Which of the following is not a step in the forecasting process?

1. determine the use of the forecast.
2. eliminate any assumptions.
3. determine the time horizon.
4. select a forecasting model(s).

✅ Correct Answer: 2

The forecasting model that pools the opinions of a group of experts or managers is known as the

1. sales force composition model.
2. multiple regression.
3. jury of executive opinion model.
4. consumer market survey model.

✅ Correct Answer: 3

A forecast with a time horizon of about 3 months to 3 years is typically called a

1. long-range forecast.
2. medium-range forecast.
3. short-range forecast.
4. weather forecast.

✅ Correct Answer: 2

The process of determining whether there are any subgroups, whose proportion in a given job category within a company is substantially different from their proportion in the relevant labor market is called:

1. adverse treatment analysis.
2. workforce utilization review.
3. subgroup reconciliation.
4. discrimination analyses.

✅ Correct Answer: 2

Why is hiring new employees for every labor shortage not preferable?

1. The process is fast and can result in high human suffering.
2. It forces older employees to retire, though they may not want to retire soon.
3. Selecting new employee's results in too many discrimination law suits.
4. When the shortage becomes a surplus, the organization may have to lay off employees.

✅ Correct Answer: 4

An advantage of statistical forecasting methods is that:

1. under the right conditions, they provide predictions that are much more precise than judgmental methods.
2. they are particularly useful in dynamic environments.
3. they are particularly useful if important events that occur in the labor market have no historical precedent.
4. in the event of a legal dispute, they are easily understood by juries or a judge.

✅ Correct Answer: 1

Which of the following uses three types of participants: decision makers, staff personnel, and respondents?

1. executive opinions.
2. sales force composites.
3. the Delphi method.
4. consumer surveys.

✅ Correct Answer: 3

The three major types of forecasts used by business organizations are

1. strategic, tactical, and operational.
2. economic, technological, and demand.
3. exponential smoothing, Delphi, and regression.
4. causal, time-series, and seasonal.

✅ Correct Answer: 2

In personnel forecasting, the HR professional tries to:

1. predict the number and types of legal challenges the company is likely to face within the year.
2. develop HR policies and practices in response to anticipated moves by major competitors.
3. determine the supply of and demand for various types of human resources.
4. anticipate trends within the HR field which are most likely to impact the success of current company operations.

✅ Correct Answer: 3

In a survey of large well-known businesses, about one-third of open job positions were filled by:

1. insiders.
2. referrals.
3. on campus recruitment.
4. direct applicants.

✅ Correct Answer: 1

The two general approaches to forecasting are

1. qualitative and quantitative.
2. mathematical and statistical.
3. judgmental and qualitative.
4. historical and associative.

✅ Correct Answer: 1

One purpose of short-range forecasts is to determine

1. production planning.
2. inventory budgets.
3. research and development plans.
4. job assignments.

✅ Correct Answer: 4

To address the challenges and opportunities they face organizations engage in a process of strategic management. Strategic management is:

1. short-term focused and composed of organizational strategy, including strategy formulation and implementation.
2. long-term focused and composed of the organization's mission, vision and value statements.
3. short-term focused and composed of the organization's mission, vision and value statements.
4. long-term focused and composed of organizational strategy, including strategy formulation and implementation.

✅ Correct Answer: 1

What is meant by the acronym SHRM?

1. Soft Human Resource Management.
2. Strategic Human Resource Management.
3. Sophisticated Human Resource Management.
4. Superior Human Resource Management.

✅ Correct Answer: 2

In the 'matching model' of HRM, what is meant by 'Cost driven HRM'?

1. Where a strategic planning process exists, but people are viewed as a cost.
2. Where a strategic planning process does not exist, and people are viewed as a cost.
3. Where a strategic planning process exists, and people are viewed as a resource.
4. Where a strategic planning process does not exist, but people are viewed as a resource.

✅ Correct Answer: 1

Which of the following aptly describes the role of line managers and staff advisors, namely HR professionals?

1. Staff advisors focus more on developing HR programs while line managers are more involved in the implementation of those programs.
2. Line managers are concerned more about developing HR programs whereas staff advisors are more involved in implementing such programs.
3. Staff advisors are solely responsible for developing, implementing and evaluating the HR programs while line managers are not all involved in any matters concerning HR.
4. Line managers alone are responsible for developing, implementing and evaluating the HR programs while staff advisors are not all involved in any matters concerning HR.

✅ Correct Answer: 1

The field of HRM was founded on the idea that the competitive advantage of the organization'relies on the following sources of capital:

1. cultural, human and system capital.
2. social, cultural and human capital.
3. organization relies on the following sources of capital:.
4. cultural, human and source capital.

✅ Correct Answer: 2

Human resource management is normally ______________ in nature.

1. proactive.
2. reactive.
3. combative.
4. None of the above.

✅ Correct Answer: 1

______ are the resources that provide utility value to all other resources.

1. Men.
2. Material.
3. Money.
4. Machinery.

✅ Correct Answer: 1

Identify the managerial function out of the following functions of HR managers.

1. procurement.
2. development.
3. organizing.
4. performance appraisal.

✅ Correct Answer: 3

Which of the following is not a function normally performed by the HR department?

1. Pay and reward.
2. Recruitment and selection.
3. Employee relations.
4. Accounting.

✅ Correct Answer: 4

Human resource management is the formal part of an organization responsible for all of the following aspects of the management of human resources except:

1. management of the organization's finances.
2. policy making, implementation, and enforcement.
3. strategy development and analysis.
4. systems, processes, and procedures.

✅ Correct Answer: 1

The human resource management functions aim at

1. ensuring that the human resources possess adequate capital, tool, equipment and material to perform the job successfully.
2. helping the organization deal with its employees in different stages of employment.
3. improving an organization's creditworthiness among financial institutions.
4. None of the above.

✅ Correct Answer: 2

It has been said that some HR departments have had a 'Cinderella' image. What is meant by this statement?

1. Influential and powerful.
2. Low status and obscure.
3. Bureaucratic.
4. Old fashioned and staid.

✅ Correct Answer: 2

The term procurement stands for

1. recruitment and selection.
2. training and development.
3. pay and benefits.
4. health and safety.

✅ Correct Answer: 1

Which of the following terms was also used before the language of modern HRM? Select all that apply.

1. Labor relations.
2. Personnel management.
3. Personal management.
4. Industrial relations.

✅ Correct Answer: 2

How long has the term 'HRM' been fashionable?

1. The last 100 years.
2. The last twenty years.The last twenty years.
3. The last forty years.
4. The last five years.

✅ Correct Answer: 2

Which of the following is an example of operative function of HR managers?

1. planning.
2. organizing.
3. procurement.
4. controlling.

✅ Correct Answer: 3

What is meant by the acronym HCM?

1. High Calibre Management.
2. High Class Management.
3. High Capability Management.
4. High Commitment Management.

✅ Correct Answer: 4

The scope of human resource management includes

1. procurement.
2. development.
3. compensation.
4. all of the above.

✅ Correct Answer: 4

What is the meaning of the acronym HRM?

1. Human Relations Management.
2. Humane Resource Management.
3. Humanistic Resource Management.
4. Human Resource Management.

✅ Correct Answer: 4

The characteristics of human resources are ______________ in nature

1. homogeneous.
2. heterogeneous.
3. ductility.
4. None of the above.

✅ Correct Answer: 2

When designing reward systems for teams, it is best to encourage cooperative efforts rather than ______________ ones.

1. collectivist.
2. individualistic.
3. pluralistic.
4. competitive.

✅ Correct Answer: 4

Which is not an example of an environmental factor that influences group effectiveness?

1. Resources.
2. Social loafing.
3. Reward systems.
4. None of the above.

✅ Correct Answer: 4

A group that is formed by organizational leaders for the purpose of performing tasks that are essential to organizational functioning is called:

1. Interest Group.
2. Task Group.
3. None of the above.
4. Functional Group.

✅ Correct Answer: 4

Which type of work team is made up of employees from different departments and has authority to implement their own recommendations?

1. Self-managed teams.
2. Problem-solving team.
3. Project teams.
4. None of the above.

✅ Correct Answer: 3

The team-role which is most likely closely associated with enthusiasm, developing contacts and exploring opportunities is:

1. team worker.
2. monitor-evaluator.
3. resource investigator.
4. completer-finisher.

✅ Correct Answer: 3

Virtual teams are characterized by:

1. individuals from different work areas who come together to accomplish a task.
2. use of computer technology to communicate with individuals at different worksites.
3. groups of employees who take on the added responsibilities of their former managers.
4. employees who meet regularly to take corrective actions to problems being experienced.

✅ Correct Answer: 2

The extent to which leadership of the team is shared by all members and not having dependence on a single strong leader in a team is included in which dimension of conversational space:

1. Convergent.
2. Divergent.
3. Openness.
4. Shared Leadership.

✅ Correct Answer: 4