laboursonline – MCQs, Mock Tests | MBA MBA Behavioural and Allied Sciences MCQ Set 9

The challenge of creating teams is less demanding for management when teams are introduced where employees have strong ______________ values.

1. collectivist.
2. pluralistic.
3. competitive.
4. individualistic.

✅ Correct Answer: 1

Which is not listed as a stage in group development?

1. Forming.
2. Role negotiation.
3. Storming.
4. Total Integration.

✅ Correct Answer: 2

Which is not related to a large group?

1. Freedom to operate more limited.
2. Faster decision process.
3. Expanded know-how.
4. Quality of decisions facilitated.

✅ Correct Answer: 2

Reasons for the formation of groups include:

1. the provision of guidelines on generally acceptable behavior.
2. the provision of protection for its membership.
3. the performance of certain tasks which can be performed only through combined efforts of individuals working together.
4. all of the above.

✅ Correct Answer: 4

A mature group has which of the following characteristics?

1. Group Cohesion.
2. Group Think.
3. Status Structure.
4. Both a and c.

✅ Correct Answer: 4

The team-role which is likely to demonstrate such positive qualities as imagination and creativity but may show disregard for practical details is:

1. plant.
2. specialist.
3. team worker.
4. shaper.

✅ Correct Answer: 1

Group effectiveness being influenced by the nature of the problem to be solved is an example of:

1. Leadership.
2. Task complexity.
3. Physical setting.
4. Geographical location.

✅ Correct Answer: 2

Which is not listed as a characteristic of groups?

1. Size and composition.
2. Group roles.
3. Group norms.
4. None of the above.

✅ Correct Answer: 4

Which is not listed as a sub-role of Relations-Oriented Roles?

1. Encouragers.
2. Initiators.
3. Gatekeepers.
4. Followers.

✅ Correct Answer: 2

A strong organizational culture increases behavioral consistency and, therefore, can act as a substitute for:

1. institutionalization.
2. formalization.
3. followership.
4. socialization.

✅ Correct Answer: 2

Postmodern studies of organizational culture invoke:

1. thick description.
2. cultural dynamics.
3. dramaturgy.
4. intertextuality.

✅ Correct Answer: 2

Which of the dimensions Hofstede used to define differences between national cultures refers to the degree to which members of a culture are expected to act independently of other members?

1. Individualism.
2. Power distance.
3. Masculinity.
4. Uncertainty avoidance.

✅ Correct Answer: 1

What does Hofstede mean by the concept of 'individualism'?

1. A concern with dominant values such as success and money.
2. The degree to which individuals are required to act independently.
3. The manner in which individuals have learned to cope with uncertainty.
4. The extent to which members are willing to accept an unequal distribution of power, wealth, and privilege.

✅ Correct Answer: 2

A strong culture will have the greatest impact on:

1. absence.
2. productivity.
3. satisfaction.
4. turnover.

✅ Correct Answer: 4

A list of corporate values presented to employees on a laminated wallet-sized card would be classified by an ethnographer as an example of cultural:

1. assumptions.
2. beliefs.
3. values.
4. artifacts.

✅ Correct Answer: 4

Culture is comprised of which of the following characteristics?

1. Values.
2. Norms.
3. Assumptions.
4. all of the above.

✅ Correct Answer: 4

Narrative approaches to organizational culture:

1. study the stories told in organizations and how they are told.
2. are based around the theatre metaphor.
3. are part of the fragmentation perspective.
4. study the stories told in organizations and how they are told, are based around the theatre metaphor and are part of the fragmentation perspective.

✅ Correct Answer: 3

The ultimate source of an organization's culture is:

1. the country in which it operates.
2. the business planning process.
3. the selection process.
4. its founders.

✅ Correct Answer: 4

According to Hofstede, national cultures such as Singapore, Hong Kong, and Denmark, in which people are more accepting of innovative ideas and eccentric or deviant behavior, are which of the following?

1. High in uncertainty avoidance.
2. Low in uncertainty avoidance.
3. More masculine.
4. High power distance.

✅ Correct Answer: 2

According to Hofstede, there are four dimensions of difference between national cultures. Which of the following is not one of the dimensions Hofstede studied?

1. Uncertainty avoidance.
2. Power distance.
3. Masculinity.
4. Paradoxicality.

✅ Correct Answer: 4

Harrison identifies four main cultures in organizations. What do they mean by a 'person culture'?

1. An organization that exists to serve the needs of members, where individuals are expected to influence each other through example and helpfulness.
2. An organization with a single source of power.
3. An organization where the focus is upon achieving goals, and flexibility is important.
4. None of these.

✅ Correct Answer: 1

A list of corporate values posted on the wall in the reception area of an organization's headquarters offices would be classified by a culture researcher as an example of cultural:

1. values.
2. assumptions.
3. artifacts.
4. beliefs.

✅ Correct Answer: 3

Harrison identifies four main cultures in organizations. What do they mean by a 'task culture'?

1. An organization which exists to meet the needs of its members, and individuals influence each other through helpfulness.
2. An organization where the emphasis is upon functions and specialities.
3. An organization with a single source of power.
4. An organization where the focus is upon achieving goals, flexibility is important, and power is based on expertise.

✅ Correct Answer: 4

According to Siehl and Martin, a subculture that supports the larger or dominant culture in an organization is referred to as:

1. countercultural.
2. orthogonal.
3. occupational.
4. enhancing.

✅ Correct Answer: 4

Which does not describe a strong culture?

1. Control must be exercised through extensive procedures and bureaucracy.
2. Opportunities for innovation may be missed due to groupthink.
3. There is a greater risk of groupthink.
4. People do things because they believe it is the right thing to do.

✅ Correct Answer: 1

In the Charles Handy concept, ______________ culture is characterized by teams that are formed to solve particular problems.

1. Task Culture.
2. Person Culture.
3. Power Culture.
4. Role Culture.

✅ Correct Answer: 1

_____ simply means a strategy to increase your market share by taking over a similar company.

1. Horizontal integration.
2. Vertical integration.
3. Organization
4. None of these.

✅ Correct Answer: 1

Which of the following is most accurate about the effects of downsizing?

1. It does not result in cost reductions in the long-run or improvements in productivity.
2. It does result in cost reductions in the long-run and improvements in productivity.
3. It does result in cost reductions in the long-run but not improvements in productivity.
4. It does not result in cost reductions in the short-run or improvements in productivity.

✅ Correct Answer: 4

Mutual adjustment relies on ______ to coordinate tasks.

1. downward communication.
2. formal communication.
3. horizontal communication.
4. informal communication.

✅ Correct Answer: 4

All of the following are disadvantages of functional departmentation except

1. poor communication within departments.
2. slow responses to organizational problems.
3. over-specialization.
4. poor coordination.

✅ Correct Answer: 1

A differentiation strategy offers:

1. A broad segment something unique.
2. A narrow segment something unique.
3. A broad segment something more expensive.
4. A narrow segment something more expensive.

✅ Correct Answer: 1

_______ is the process in which several steps in the production and/or distribution of a product or service are controlled by a single company or entity, in order to increase that company's or entity's power in the marketplace.

1. Horizontal integration.
2. Vertical integration.
3. Organization .
4. None of these.

✅ Correct Answer: 2

Integration is an activity by companies that specialize in bringing different manufacturers' products together into a smoothly working system.

1. companies.
2. task.
3. organization .
4. None of these.

✅ Correct Answer: 1

Flatter structures generally enhance

1. decision making and coordination.
2. vertical communication and coordination.
3. horizontal and vertical communication.
4. vertical communication and coordination.

✅ Correct Answer: 1

When a large and established firm gets into a new line of business, the new innovative unit often requires

1. a more mechanistic structure.
2. coordination.
3. a more organic structure.
4. mutual influence.

✅ Correct Answer: 3

Which of Porter's generic strategies is Easyjet following?

1. Differentiation.
2. Cost leadership.
3. Cost focus.
4. Hybrid.

✅ Correct Answer: 2

When faced with serious decline, organizations have a tendency to become

1. less organic.
2. more mechanistic.
3. more organic.
4. less mechanistic.

✅ Correct Answer: 2

Which method of coordination provides the most amount of worker discretion?

1. Standardization of work processes.
2. Mutual adjustment.
3. Standardization of outputs.
4. Standardization of skills.

✅ Correct Answer: 2

Kim and Mauborgne (2005) argue that organizations should try to capture uncontested market space. These uncontested markets are known as:

1. Blue skies.
2. Blue oceans.
3. White skies.
4. Fresh snows.

✅ Correct Answer: 2

Functional departmentation works best in

1. medium to large sized firms that offer relatively few product lines or services.
2. medium to large sized firms that offer relatively few product lines or services.
3. medium to large sized firms that offer many product lines or services.
4. small to medium sized firms that offer relatively few product lines or services.

✅ Correct Answer: 1

A question for business level strategy would be:

1. Which industries do we want to be in?.
2. How should the businesses be related?.
3. How should the business compete in its market?.
4. How should resources be shared amongst the businesses?.

✅ Correct Answer: 3

Drawing conclusions about a person based on a characteristic is called

1. Contract effect.
2. Judgment.
3. Halo effect.
4. Prejudice.

✅ Correct Answer: 3

When we judge someone on the basis of our perception of the group to which he or she belongs, we are using the shortcut called:

1. Stereotyping.
2. Categorizing.
3. Contrasting.
4. Grouping.

✅ Correct Answer: 1

A process by which individuals organize and interpret their sensory impressions in order to give meaning to their environment is called:

1. Environmental impact.
2. Interpretation.
3. Environmental analysis.
4. Perception.

✅ Correct Answer: 4

The tendency to underestimate the influence of external factors and overestimate the influence of internal factors when making judgments about the behavior of others is known as:

1. Fundamental attribution error.
2. Self-serving bias.
3. Attribution theory.
4. Selective perception.

✅ Correct Answer: 1

People with high self-esteem:

1. Tend to more self-centered and not concerned with pleasing others.
2. Tend to be more satisfied with their jobs than those with low self-esteem.
3. Tend to be less satisfied with their jobs than those with low self-esteem.
4. Tend to be more concerned with pleasing others than those with low self-esteem.

✅ Correct Answer: 2

The process of organizing and interpreting impressions to have meaning in the environment is called:

1. Opinions.
2. Ideals.
3. Views.
4. Perception.

✅ Correct Answer: 4

Characteristics of individuals high in Machiavellianism include which of the following?

1. Impulsive, emotionally involved, have strong ethical beliefs.
2. Good listeners, believe in weighing alternatives.
3. Pragmatic, maintain emotional distance, believe ends can justify means.
4. Maintain emotional distance, highly authoritative, believe in swift discipline.

✅ Correct Answer: 3

The theory that has been proposed to develop explanations of how we judge people differently, depending upon the meaning we assign to a given behavior, is:

1. Situational theory.
2. Attribution theory.
3. Behavioral theory.
4. Judgmental theory.

✅ Correct Answer: 2

People who engage in ______________ tend to perceive others according to what they themselves are like, rather than according to what the person being observed is really like.

1. stereotyping.
2. judging.
3. contrast effects.
4. projection.

✅ Correct Answer: 4